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Hi. I have taken my SIM out to activate a Spanish ESIM and my SIM’s mobile data doesn’t work now. What shall I do? 

Best answer by WelshPaul

You need to configure your phone to use the eSIM of your choosing as the default connection for data.

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4 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • 2975 replies
  • Answer
  • May 9, 2025

You need to configure your phone to use the eSIM of your choosing as the default connection for data.


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • May 9, 2025

Hi ​@Anabel 

 

I’d recommend the same as ​@WelshPaul above, you may need to select which SIM you want to do which job.

 

Tom


Sadia Moaeed
Active Contributor
  • Active Contributor
  • 19 replies
  • June 24, 2025

Unused data does it roll over every month that is unused . What hat happens unused data not used and roll over .


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  • iD Mobile Employee
  • 2248 replies
  • June 24, 2025

Hi ​@Sadia Moaeed 

 

Thanks for posting. 

 

Information on data rollover can be found here.

Please let us know if you have any further questions. 

 

Natalie