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data

L
Community Member

How my account is saying I've used all my allowance of  10GB and my phone is saying I've only used 3GB? Thanks 

    2 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • 1203 replies
    • June 8, 2025

    In essence, the data usage on your phone is a cumulative display of data usage since your last manual reset, which may or may not match your monthly billing period. 

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    A
    iD Mobile Employee
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    • Anika
    • iD Mobile Employee
    • 142 replies
    • June 9, 2025

    Hi ​@Lauraaa 

     

    I’d recommend what ​@MZone has said here. I’d recommend going into your device settings and aligning your data usage set limit to the data allowance you have.

     

    Anika 

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    Reply.


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