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Question

data not rolling over

  • July 11, 2025
  • 1 reply
  • 23 views
A
New Contributor

Hi, 

following changing my plan to higher data my data roll over was working but, this month it didn’t work!!

    1 reply

    A
    iD Mobile Employee
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    • Anika A
    • iD Mobile Employee
    • July 11, 2025

    Hi ​@ahmamoh 

     

    I’m afraid if you have upgraded or changed the plan, you would lose the data for that month and it will start afresh from next month.

     

    Anika

     

     

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