Skip to main content
Solved

data not working abroad

  • July 20, 2025
  • 2 replies
  • 87 views
Annie Webb
Community Member

the last times i have been abroad in spain and turkey i have not been able to use data and only wifi could you please check my account for any settings that may be causing this as i’m going abroad this week my two sisters have the exact same account and there’s works okay 

 

Best answer by MZone

 

    2 replies

    MZone
    Platinum 
Contributor
    Forum|alt.badge.img+22
    • MZone
    • Platinum 
Contributor
    • Answer
    • July 20, 2025

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    iD Mobile Employee
    Forum|alt.badge.img+22
    • Natalie W
    • iD Mobile Employee
    • July 21, 2025

    Hi ​@Annie Webb 

     

    Thank you for getting in touch. 

    We are very sorry to hear you have been experiencing issues whilst roaming. 

    Can you please visit the link provided by ​@MZone and make sure roaming is enabled correctly on your handset?

     

    Thanks, 

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement