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Data not working in Morrocco

  • June 3, 2025
  • 3 replies
  • 87 views
Ben Michael
New Contributor

Why is my data not working in Morrocco? It is meant to be an at home abroad country and my allowance should have just reset but it doesn't work. 

Best answer by andewhite

Morocco is not an EU roam-like-at-home destination, ​@Ben Michael. 

Have you bought an iD Roam Beyond data add-on?

    3 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • Answer
    • June 3, 2025

    Morocco is not an EU roam-like-at-home destination, ​@Ben Michael. 

    Have you bought an iD Roam Beyond data add-on?

    Forum member (non-iD).
    Ben Michael
    New Contributor
    • Ben Michael
    • Author
    • New Contributor
    • June 3, 2025

    My mistake. Thanks for your reply

      Tom
      iD Mobile Employee
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      • Tom
      • iD Mobile Employee
      • June 3, 2025

      Hi ​@Ben Michael 

       

      Roaming whilst in Morocco isn’t inclusive to your plan, so you’ll need to explore raising your bill cap or purchasing a Roam Beyond add-on as ​@andewhite suggests above.

       

      Tom 

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