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data not working or cant call out


Crayneisha Hollis
New
 Contributor

Paid my bill but my data ant working and I can't place calls

4 replies

  • New
 Contributor
  • 2 replies
  • June 24, 2024

My data is working but also can't make any calls. 

I don't get a Live Chat  button so can't speak to an agent or a bot!


Crayneisha Hollis
New
 Contributor

ID mobile this is really annoying I haven't had no one contact me yet!!!!! Pissed off


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8369 replies
  • July 9, 2024

Hi @Crayneisha Hollis

 

Sorry to hear this, do you still require assistance with this?


Please let us know if so so we can get in touch.


We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.


Tom


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8369 replies
  • July 9, 2024

Hi @Slimjim176 

 

What appears to be the issue with calls?

 

How are texts?

 

Tom