Hello,
Just wondering if someone could help.
I have changed my direct debit details to a new bank account and ever since my data hasn’t been working. I can receive calls but my data isn’t working. My app says I have 10GB to use over 29 days!
Please could someone suggest who I can contact about this!
Thanks
Best answer by andewhite
Try chatting with the iD customer service team at https://idmobile.co.uk/live-chat,
Tell the 24/7 iD chatbot you want to “talk to a person” - which may need repeating a few times.
The Live Chat advisers work between 9am - 8pm on weekdays (9am - 6pm at weekends).
+26Try chatting with the iD customer service team at https://idmobile.co.uk/live-chat,
Tell the 24/7 iD chatbot you want to “talk to a person” - which may need repeating a few times.
The Live Chat advisers work between 9am - 8pm on weekdays (9am - 6pm at weekends).
+24Hi
Welcome to the Community!
I hope that your issue is resolved.
Please let us know if you require further assistance and we can help you out.
Kash
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