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New Contributor
August 12, 2025

Data Roaming not available

  • August 12, 2025
  • 6 replies
  • 71 views

Hi I am abroad in a country that is covered by data roaming buts not showing as available on my phone in setting 

    This topic has been closed for replies.

    6 replies

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    August 13, 2025

    Hi there ​@NikNak79, sorry to hear that. Do you have roaming enabled via the iD Mobile app/website already?

     

    What device do you have?

     

    Thanks,

    Tyler

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    NikNak79Author
    New Contributor
    August 14, 2025

    Hi there, yes it’s enabled I have an iPhone 15 and the software is up to date. 

     

    Thank you

    Nikki 

    WelshPaul
    Platinum 
Contributor
    Platinum 
Contributor
    August 14, 2025

    Where are you? Maybe try manually connecting to a different roaming network partner.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Siân W
    iD Mobile Employee
    iD Mobile Employee
    August 14, 2025

    Hi ​@NikNak79 

    Please can you try following these steps - I'm abroad and Roaming is not working. What should I do? | iD Mobile Community

    Please let us know how you get on.

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    NikNak79Author
    New Contributor
    August 16, 2025

    Hi there

    yes I have tried this and unfortunately it’s still not an option in settings

    thanks

    Nikki

    Tom
    iD Mobile Employee
    iD Mobile Employee
    August 18, 2025

    Hi ​@NikNak79 

     

    What isn’t an option in settings?

     

    Do you have mobile data enabled?

     

    Did you enable roaming in your device before going abroad?

     

    Tom

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