Data Roaming not available | iD Mobile Community
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Data Roaming not available

  • August 12, 2025
  • 6 replies
  • 52 views

Hi I am abroad in a country that is covered by data roaming buts not showing as available on my phone in setting 

6 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • August 13, 2025

Hi there ​@NikNak79, sorry to hear that. Do you have roaming enabled via the iD Mobile app/website already?

 

What device do you have?

 

Thanks,

Tyler


  • Author
  • New Contributor
  • August 14, 2025

Hi there, yes it’s enabled I have an iPhone 15 and the software is up to date. 

 

Thank you

Nikki 


WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • August 14, 2025

Where are you? Maybe try manually connecting to a different roaming network partner.


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • August 14, 2025

Hi ​@NikNak79 

Please can you try following these steps - I'm abroad and Roaming is not working. What should I do? | iD Mobile Community

Please let us know how you get on.


  • Author
  • New Contributor
  • August 16, 2025

Hi there

yes I have tried this and unfortunately it’s still not an option in settings

thanks

Nikki


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • August 18, 2025

Hi ​@NikNak79 

 

What isn’t an option in settings?

 

Do you have mobile data enabled?

 

Did you enable roaming in your device before going abroad?

 

Tom