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Data rollover

  • August 9, 2024
  • 1 reply
  • 585 views

My first months remaining data rolled over but disappeared when my second months data rolled over.

Should it keep rolling over?

Best answer by Kash M

Hi @Jonathan barnbrook,

Welcome to the Community!

You can only rollover one months worth of data as it expires after a month.

https://www.idmobile.co.uk/datarollover?srsltid=AfmBOooaVTdBb7xpBpF-NP6_xKvhCSAR8hC0LJ0nL1hrlToSOs-mbBhZ

 

Kash

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1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • August 14, 2024

Hi @Jonathan barnbrook,

Welcome to the Community!

You can only rollover one months worth of data as it expires after a month.

https://www.idmobile.co.uk/datarollover?srsltid=AfmBOooaVTdBb7xpBpF-NP6_xKvhCSAR8hC0LJ0nL1hrlToSOs-mbBhZ

 

Kash