Question

Data Throttling - London - Unlimited Plan

1 month ago
April 4, 2025
4 replies
77 views

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dmdmdmdm
New  Contributor
1 reply

Hello,

I recently joined ID Mobile.

I am very disappointed to report that the data throttling makes the service almost unusable.

When I use my Personal Hotspot to my computer, I get 6Mbps download and 0.36Mbps upload.

This is insane!

4G data should be 20Mbps AT LEAST

Digital_Veteran
Active Contributor
6 replies
1 month ago
April 9, 2025

@dmdmdmdm

What are your speeds directly through your mobile?

You can test using http://speedtest.net

If you found my reply helpful, please mark it as the answer so it helps others find it easily too!

+25

Tom
iD Mobile Employee
8225 replies
1 month ago
April 9, 2025

Hi @dmdmdmdm

Sorry to hear this, however please note that we cannot and do not guarantee any minimum download/upload speeds, you may get less than 20Mbps, this is normal.

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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dmdmdmdm
Author
New  Contributor
1 reply
1 month ago
April 9, 2025

this isn’t relevant - throttling is experienced in the same location and at different times

+26

andewhite
Platinum  Contributor
12167 replies
1 month ago
April 9, 2025

dmdmdmdm wrote:

Hello,

I recently joined ID Mobile.

...

4G data should be 20Mbps AT LEAST

Unfortunately @dmdmdmdm, sounds like cellular network congestion (at the cell tower serving your location) could be affecting your mobile data ‘speed’ throughout the day.

Cellular network congestion may result in lower than expected download speeds, at any given point-in-time.

In addition, Three UK (the iD network partner) manage cellular network bandwidth using their TrafficSense product.

See more about this online at https://www.4g.co.uk/news/threes-trafficsense-affect-2/.

Forum member (non-iD).