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Question

data usage

  • June 28, 2025
  • 3 replies
  • 140 views

Liz Millie Millington
New Contributor

i have unlimited data, however, i want to find out how much data i have actually used..  as when i renew contract i may downgrade to 500gb data.  to save money  

3 replies

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • June 30, 2025

Hi ​@Liz Millie Millington , if you have the iD app you can view your bill. It should be on page 3 of the bill where it shows under the title of ‘Your allowances’ how much data you had used for the month.

I hope this helps.


Liz Millie Millington
New Contributor

my upgrade is due 1st aug 2025 .. if i upgrade with an iphone 13 and keep existing number what is best monthly price with the least upfront cost.   as a new contract i have searched and you have iphone 13 in white 128gb  100gb data  for £19.99 pm £9 upfront.    


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 28, 2025

Hi there ​@Liz Millie Millington, all upgrades your eligible for will show up on the iD Mobile app/website when logged in, and when you go to the “Upgrades” tab. If you wish to discuss upgrades further, we’d recommend calling our sales team on  02071391397 between 9am-6pm, Monday-Friday.

 

Thanks,

Tyler