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data usage not accurate

  • June 24, 2024
  • 1 reply
  • 18 views
C
Community Member

My data usage has not changed for a week and I have been using data roaming while abroad. How do I get accurate data usage?

Best answer by Kash M

Hi @Carole Edwards,

Welcome to the Community!

Have you checked your data on the app and your account online?

If you are still having issues on both, please let us know and we can check it out.

 

Kash

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1 reply

Kash M
iD Mobile Employee
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  • Kash M
  • iD Mobile Employee
  • 8193 replies
  • Answer
  • July 8, 2024

Hi @Carole Edwards,

Welcome to the Community!

Have you checked your data on the app and your account online?

If you are still having issues on both, please let us know and we can check it out.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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