Whilst I was sleeping and my phone was off my account dropped by 10gb. Why would that happen?
Solved
data useage error
Best answer by Tom
Hi
Okay, my best recommendation would be to turn mobile data off when you don’t wish to use it.
Your device may have an inbuilt data tracker to see what’s been used the most recently.
Tom
+24Statistics are not a live snapshot of how much you’ve used and can take few hours to update.
Thanks for the reply. I was just confused because it was a brand new sim card which went live just before we went to bed and the phone was switched off during that time. 10GB is a lot to lose over night I was just confused as to why?
+25Hi
As
10GB can however be used overnight should the device be on data and be performing back ups, downloading updates, playing video etc, it would be a lot but it isn’t impossible.
Tom
+24Hey
Thanks,
Tyler
Thanks for responding Tom. No update was done and the phone was connected to the WiFi. That's why I'm so confused.
Karen
+25Hi
Okay, my best recommendation would be to turn mobile data off when you don’t wish to use it.
Your device may have an inbuilt data tracker to see what’s been used the most recently.
Tom
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