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Deceased Account

  • February 26, 2025
  • 2 replies
  • 60 views

TERRANCE ROYLE COLLACOTT has now deceased and I cannot close / pay final balance his Mobile { REMOVED }

Best answer by andewhite

Sorry to hear this, ​@Jcollaco - these community articles might help.

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12416 replies
  • Answer
  • February 26, 2025

Sorry to hear this, ​@Jcollaco - these community articles might help.


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • February 26, 2025

Hi ​@Jcollaco,

I’m very sorry for your loss.

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash