DEFAULT showing on my credit file, no way to call you, live chat is never avaliable for me, for a £15 debt how rediculous

  • 15 September 2021
  • 1 reply

I need to end my monthly data sim contract but this is not possible through the app/online account as I dont have the sim from 2+ years ago ….. There are no customer service agents to talk to as the IVR is not able to put me through. You have not sent a final bill to my email just sent a debt collector, who has contacted me on the same records you have on file.

1 reply

Userlevel 3
Badge +1

Hi @Oliver Blagrove I am sorry to hear this.

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