didn't receive a sim - but have been billed for three months. How do I get hold of ID Mobile?
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didn't receive a sim - but have been billed for three months What are my options?
Best answer by MZone
Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser
The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.
+22Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser
The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.
I received an e-sim but didn't take out the old SIM. This was the problem. Thanks, everyone
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Hello
Thanks for getting in touch.
We are sorry to hear of the issues you have experienced.
Do you require any further assistance with this?
Natalie
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