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Direct debit vanished

  • 27 July 2024
  • 1 reply
  • 14 views

I now have had my direct debit vanish from two of my sims no reason or warning then account goes overdue. There appears to be a problem with your direct debit system. I did change them but did it well before due date?? Also this does not explain why they vanished completely from my account

1 reply

Matthew T
Rank
Userlevel 7
Badge +6

Hey @Martin Evans,

Sorry to hear you have had issues with your Direct Debits. Please follow this guide to set them back up:

Thanks.

iD Community Manager

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