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direct debut

  • January 11, 2025
  • 2 replies
  • 41 views

Caitlin Mc Cauley
Community Member

My mother cancelled my direct debit by accident is there anyway I can reactivate my direct debit?

Best answer by Daz_S

Hi there ​@Caitlin Mc Cauley 

 

The following link should help - just fill out the same details as before and click save

 

 

If that doesn’t work then live chat should be able to set it back up

Our Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday, and Bank Holidays.

You can access Live Chat here: www.idmobile.co.uk/live-chat.

2 replies

Daz_S
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • January 12, 2025

Hi there ​@Caitlin Mc Cauley 

 

The following link should help - just fill out the same details as before and click save

 

 

If that doesn’t work then live chat should be able to set it back up

Our Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday, and Bank Holidays.

You can access Live Chat here: www.idmobile.co.uk/live-chat.


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • January 12, 2025

Hey there ​@Caitlin Mc Cauley, thank you for reaching out.

 

Please follow the kind advice given by ​@Daz_S above, and let us know if any further issues.

 

Thanks,

Tyler