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disappearing data

Hi, can someone please explain how could I use over 100gb in a few days although previously I've used 70 trough a whole month?

Best answer by Tom

Hi @Agnieszka Jaskulska

Software updates, background usage is likely to happen at night.

In future, it may be worth turning off mobile data when you don’t want it to be used and only back on when you do.

Tom

+24

Hey there @Agnieszka Jaskulska, thank you for reaching out.

Have you been streaming more often such as watching stuff, listening to music, or just using more data than usual?

Have you had apps downloading and open in the background whilst using data etc?

Thanks,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

The only difference was not turning the data of in the evening. But it's hard to believe it consumed that much more 🤷

+25

Software updates, background usage is likely to happen at night.

In future, it may be worth turning off mobile data when you don’t want it to be used and only back on when you do.

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Thank you Tom, lesson learned 😊

+21

Please get in touch if you require any assistance in the future.

Nat

Thank you everyone.

Rich Text Editor, editor1

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