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Disappearing Roaming allowance.

  • July 27, 2024
  • 1 reply
  • 38 views

I woke this morning in blighty, not having travelled abroad in a year, not phoned abroad in a year, to a msg that I had used all my roaming allowance and future roams will be charged at a rate. If no one else has access to my phone, how could this happen?

 

Best answer by Matthew T

Hey @Fazztee,

Looks like you recently changed your plan, and the Roaming Limit SMS was sent by mistake. This was fixed yesterday.

Thanks.

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1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • August 2, 2024

Hey @Fazztee,

Looks like you recently changed your plan, and the Roaming Limit SMS was sent by mistake. This was fixed yesterday.

Thanks.