Question

Do I need anything physical for changing a plan?


I’m on a SIM only deal with ID and I’m looking to upgrade for more data. If I add a plan to the basket and proceed through the checkout, is that all I need to do? Do I need a new SIM delivered or anything delivered? Or is it all done over the ether as it were?


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2 replies

Userlevel 8
Badge +9

That depends on whether or not you’ve following the official iD Mobile process to change or upgrade your existing plan @Russell Kitchen.

It’s very easy to order a new plan, instead of changing/upgrading your existing plan.
If you order a new plan, you’ll get a new SIM and new mobile number.

I’d recommend reading the following:

Although some articles talk about upgrading handsets, the same applies for SIM only upgrades.

🍀

Userlevel 7
Badge +4

Hi @Russell Kitchen 

 

I’d recommend double checking and making sure that you are processing an upgrade/plan change and not a new plan entirely.

 

Tom

Why iD Mobile?