Hi everyone, I've been with ID a few years. I've got an active SIM and one account for my number. I got a second SIM for my grandfather, which is actively used in his phone now. I don't think I've ever registered his number with an email address (in ID Mobile app nor here). I ordered his SIM using my name, address and email initially. As we need his SIM to be associated with his email account, and with his bank card now, what should I try to do? Thanks for any help, have a good day! Jules

Hi @Pixel_JulesYou’ll be able to register the number to the iD Mobile app to change the email address and direct debit information for that account.Tom

Thanks @Tom, I'll give it a try.Have a great day,Jules

Do i need to add the newer SIM to my own existing account to do this?

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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