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don't know my wife phone number

  • November 28, 2024
  • 2 replies
  • 31 views

Jroyales
Community Member

 I ordered SIM for my wife she was charged and still don't know her telephone number . A bill has arrived and to pay for it needs the  ID phone which we don't know

2 replies

Daz_S
Gold Contributor
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  • Gold Contributor
  • 1627 replies
  • November 29, 2024

Hi there ​@Jroyales 

If you’re using the phone number iD allocated to the SIM card then that bill will show the number (look after the Here’s your <month> invoice for number <phone number>) below the Hi <name>

The other way, assuming the SIM is active and in the phone would be to look for a menu on the phone named About phone (this will show +447 as the start of the number so the number would be 07)

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8369 replies
  • December 2, 2024

Hi ​@Jroyales 

 

You should have an email with “Welcome to iD” in the subject, this should tell you the phone number for the new plan.

 

Tom