I accidentally double ordered a new contract phone. I was advised by a online advisor that it was too late to cancel the order and to just accept 1 parcel on delivery and reject the other one so that it would be returned. I now have 1 new phone but don't know which number is assigned to it. I have tried getting through to someone via the chat but am not getting anywhere.
Question
Double order
+13Hi
Your handset should have come with paperwork and a SIM, the details for the handset will be printed there.
If you can’t locate this, or need further assistance, please let us know and we can check this for you.
Thanks.
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