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Question

email verification code is not being sent to my aol.com email address and it's not in spam or any other folders?

  • November 20, 2023
  • 4 replies
  • 473 views
Stephen Robinson
New Contributor

email verification code is not being sent to my aol.com email address and it's not in spam or any other folders? 

What can I possibly do???

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    4 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • November 20, 2023

    Perhaps you can verify by getting an SMS, or a telephone call instead @Stephen Robinson.

    🤞

    Forum member (non-iD).
    Stephen Robinson
    New Contributor

    Perhaps you can verify by getting an SMS, or a telephone call instead @Stephen Robinson.

    🤞

    That's another problem, I don't have those old phones numbers anymore 😔

    Stephen Robinson
    New Contributor

    Would It help if I just go up to the EDD unemployment office itself?

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • November 21, 2023

    Hi @Stephen Robinson 

     

    Is the email verification code form us?

     

    We typically send verification codes via SMS, not email.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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