Solved

Emergency calls only

My phone keeps showing emergency calls only. I have a TS17 0LS postcode and this is happening whilst I'm at home and need my phone.

I haven't been out as I'm unwell so I don't know if this problem occurs in other postcodes.

How do I get help?

Best answer by andewhite

Try contacting iD Mobile customer service via their online Live Chat service, @debmal61.

The iD advisers work between 9am - 8pm on weekdays - the iD chatbot works 24/7.

Tell the 24/7 iD chatbot you want to “talk to a person” - do this a few times.

🤞

+26

Try contacting iD Mobile customer service via their online Live Chat service, @debmal61.

The iD advisers work between 9am - 8pm on weekdays - the iD chatbot works 24/7.

Tell the 24/7 iD chatbot you want to “talk to a person” - do this a few times.

🤞

Forum member (non-iD).

Thank you. I'll give that a try

+25

Sorry to hear this, do you still require assistance with this?

Please let us know if so so we can get in touch.

We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Rich Text Editor, editor1

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