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Emergency calls only

  • October 1, 2024
  • 3 replies
  • 50 views

I've just moved to I.D from O2 and cannot make or receive calls in my house. If I go out it works. I've checked the coverage in my area and it says it's excellent so don't know whether to get a new SIM or not? Anyone else had the same thing?

Thanks 

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3 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • October 5, 2024

Hi @NeilB4216 

 

I’d recommend the following;

 

 

Tom


  • Author
  • New Contributor
  • October 6, 2024

Thanks Tom but it's a new phone which is 5g enabled.

Think it's just that I have no signal which is no good.


Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • October 9, 2024

@NeilB4216 -

Have you tried enabling Wi-Fi Calling? Thanks.