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Question

emergency calls only

Danny J Verdon
New
 Contributor

So tonight, I upgraded the phone software and eversince my phone just says emergency calls only. Any ideas as to why and how to resolve. 

Many thanks 

Danny

    5 replies

    andewhite
    Platinum 
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    • andewhite
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    • 12165 replies
    • April 10, 2025

    Maybe a duff software upgrade - can you rollback, ​@Danny J Verdon? 

    Forum member (non-iD).
    Danny J Verdon
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    • Danny J Verdon
    • Author
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    • 2 replies
    • April 10, 2025

    I honestly wouldn't know how. 

    WelshPaul
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    • WelshPaul
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    • 2735 replies
    • April 10, 2025

    What make and model handset is it? eSIM or physical SIM?

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    Danny J Verdon
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    • Danny J Verdon
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    • 2 replies
    • April 11, 2025

    It's the s24 ultra with physical sim. 

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3719 replies
    • April 12, 2025

    Hey there ​@Danny J Verdon, sorry to hear this.

     

    Are you still having the same issues please?

     

    Have you tried resetting network settings?

     

    Thanks,

    Tyler

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