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Question

emergency calls only displaying constantly

  • June 29, 2026
  • 3 replies
  • 25 views

I'm constantly getting emotional calls only displaying and to get network signal again I have to re start my phone! 

This should be happening least 2+3 times a day please advise how this issue can be fixed? 

3 replies

Geluk
Silver Contributor
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  • Silver Contributor
  • June 29, 2026

Find id’s NETWORK STATUS page/insert your postcode to see if there are local issues.😅


  • Author
  • New Contributor
  • June 29, 2026

I have no local issues. Thank you tho 😊 

It's been on going for a while now. 


Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • June 29, 2026

Hi ​@BR26,

 

We're sorry to hear about the issues you've been experiencing with your coverage.
 
We appreciate how frustrating it can be when the service you're receiving doesn't match what you'd expect, particularly if the coverage checker is showing strong coverage in the areas where you're having problems.
 
As a first step, we'd recommend checking the coverage checker again to see if there are any reported issues or maintenance affecting the locations concerned: https://www.idmobile.co.uk/help-and-support/coverage-and-networks/network-coverage-checker 
 
If the issue persists, please contact our Live Chat team so they can investigate further and check whether there are any network-related issues affecting your service: https://www.idmobile.co.uk/live-chat 
 
They'll be able to review your account and discuss any available options based on the outcome of their investigation.
 
Regards,
 
Gemma M
The iD Mobile Social Media Team