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Error entering PAC code

  • January 25, 2025
  • 1 reply
  • 55 views

Bonita James
Community Member

I am unable to complete the process of porting my old number because I get an error when I complete the form. Only received PAC a few days ago and have double checked all information required.

 

Your help to resolve this will be appreciated.

Best answer by Kash M

Hi ​@Bonita James,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • January 27, 2025

Hi ​@Bonita James,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash