Question

Error your details arnt correct

  • 5 May 2024
  • 1 reply
  • 36 views

I keep getting a ‘Sorry, your details do not match our records’ error when I add the details asked for even when all has been checked and everything is I am inputting is correct?


1 reply

Userlevel 7
Badge +7

Hi @Kevin Jacobs,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

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