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Question

esim

  • July 3, 2026
  • 1 reply
  • 1 view

I bought an iPhone 17 pro in April and when I was setting my phone so transferred my old Vodafone number as well and now I want to use my Id mobile number and to activate my eSIM but the QR code is no longer valid 

1 reply

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • July 3, 2026

Hi ​@Oprahbin03,

 

I am so sorry to hear of the issues that you are facing with your eSIM. As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.

 
Once connected, simply explain your request and an advisor will assist you further.

 

Thank you for your understanding.

 
Regards,

 
Gemma M
The iD Mobile Social Media Team