eSIM for WhatsApp Business Account and Phone use

Question

Hi,I’ve just had an unfruitful conversation using the Chat facility. I’m not sure they understood what I was asking which is fine but I’d like to find answers to the following before I sign up to 12-month eSIM plan. Many thanks for any help in advance.CheersNickQuestions1. I'm interested in a pay-monthly eSIM contract to use as a number for my WhatsApp Business Account, to send messages etc. Is this possible with this type of eSIM account?2. My mobile, Google Pixel 8a, does support eSIMs but only has an EID set for SIM slot 1. My current personal number is on a EE pay monthly standard SIM in slot 1. I'm assuming that I would have to move the EE SIM to slot 2 then install the eSIM into Slot 1. If this is the case, will it cause issues with me taking and receiving calls with my Personal SIM in slot 2?

WelshPaul · Accepted Answer

1. I'm interested in a pay-monthly eSIM contract to use as a number for my WhatsApp Business Account, to send messages etc. Is this possible with this type of eSIM account?It is indeed possible. However, iD Mobile plans are for personal use, not business.https://www.idmobile.co.uk/legal/terms-and-conditions/pay-monthly5.9 We are providing the SIM Card/eSIM and the Services solely for your own personal use (and not for any business purposes) and you may not re-sell or otherwise act as any form of distributor in respect of the SIM Card/eSIM, the Content, the Services or your number, code or any associated number. You must not connect a GSM Gateway to the Network or otherwise establish, install or use a GSM Gateway in relation to the Network or the Services without our prior written consent, which may be withheld at our absolute discretion.2. My mobile, Google Pixel 8a, does support eSIMs but only has an EID set for SIMslot 1. My current personal number is on a EE pay monthly standard SIM in slot 1. I'm assuming that I would have to move the EE SIM to slot 2 then install the eSIMinto Slot 1. If this is the case, will it cause issues with me taking and receiving calls with my Personal SIMin slot 2?All you need to do is scan the QR code and the eSIM will be installed on whatever slot is available. No need to mess around with your EE eSIM setup. However, WhatsApp uses a data connection and although you will have two lines/eSIM’s installed, you can only configure the phone to use one data connection at any one time.

Nick Vince · Answer

​@WelshPaulmany thanks for that, that’s clarified everything for me👍

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