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European Roaming Allowance

Forum|Forum|11 months ago
September 18, 2025
13 replies
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Hi Can anyone tell me if the statement below from ID in October 24 is still valid or has the promotion ended now.

I dont recall seeing any statement advising of this

Thanks Steve

"Use Your Full UK Data Allowance at No Extra Cost!From 1 October 2024 and until further notice, all customers can use their full UK data allowance in Roam Free destinations*, at no extra cost! We’ll notify you when the promotion ends and when the 30GB Roaming data limit is reinstated. Have a great trip

Best answer by Tyler C

Hi there @Toddste, the promotion is still valid and active.

https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

Thanks,

Tyler

Tyler CAnswer

iD Mobile Employee

Hi there @Toddste, the promotion is still valid and active.

https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

Thanks,

Tyler

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T

ToddsteAuthor

New Contributor

Thanks for your Help on this Tyler c

R

Ross1975

New Contributor

Hi, is this still valid?

"Use Your Full UK Data Allowance at No Extra Cost!From 1 October 2024 and until further notice, all customers can use their full UK data allowance in Roam Free destinations*, at no extra cost! We’ll notify you when the promotion ends and when the 30GB Roaming data limit is reinstated.

Hi there @Toddste, the promotion is still valid and active.

https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

Thanks,

Tyler

Gemma M

iD Mobile Employee

Hi @Ross1975

Just to let you know, your EU roaming data limit is 30GB. If you want to use more than that, you’ll need to increase your bill cap.

Regards,

Gemma M

The iD Mobile Social Media Team

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Ross1975

New Contributor

Hi Gemma, thanks for your quick response. The ID mobile website is showing conflicting and confusing information

R

Ross1975

New Contributor

Gemma M

iD Mobile Employee

@Ross1975

From my understanding, roaming data in Europe is capped at 30GB. However, to be absolutely sure and to check whether there are any specific limits applied to your account, I’d recommend getting in touch with our customer service team via live chat. They’ll be able to confirm this for you.

Regards,

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

R

Ross1975

New Contributor

Thanks Gemma. My monthly allowance resets tomorrow. With the 30gb roaming allowance also reset from this date?

Gemma M

iD Mobile Employee

Hi @Ross1975

Yes, that’s correct. All your allowances reset on the same date each month.

Regards,

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

G

Greenboy98

New Contributor

Last time i was in europe i took advantage of this promotion where do I stand today in france and itsly is it still unlimited as i have an unlimited plan or is it back to 30gb per month