every time i try make landline call or send a text i have to use data? i checked coverage ans it said i was fine before joining even the internet is so slow now on my phone what can i do?

Hi ​@Teelou - calls and texts won’t use data, can I ask what you mean by they are using date please?

Have you tried a reboot of your handset?

Had the links ​@MZone  sent helped at all?

Hi no sorry the links didn’t help as I said I checked mobile devices and if my area is covered before joining and when I try make a call it’s as if the line is dead and then it suggests “use data to call” so I do same with text messages 

thanks so much for your replies 

OK ​@Teelou 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

We’ll see you there.