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extra payment for service that did no work

  • June 22, 2026
  • 1 reply
  • 1 view
D
Community Member

I have been on holiday in Tunisia, I had no service for calling anyone from Uk and I am still being charged

1 reply

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • June 23, 2026

Hi ​@denisamolnar25,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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