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Faulty sim

  • October 14, 2024
  • 1 reply
  • 27 views

I cannot make or receive calls. My sim does not work in another phone and a different sim works in my phone. I have good network coverage.

 

Best answer by Tom

Hi @john lunn 

 

I’m sorry to hear that, how long have you been unable to make/receive calls?

 

How are texts and data?

 

With the recent 3G switch off, some users are reporting issues with calls, we apologise for any inconvenience caused, we'd recommend the following;

 

 

Tom

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Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • Answer
  • October 17, 2024

Hi @john lunn 

 

I’m sorry to hear that, how long have you been unable to make/receive calls?

 

How are texts and data?

 

With the recent 3G switch off, some users are reporting issues with calls, we apologise for any inconvenience caused, we'd recommend the following;

 

 

Tom