Skip to main content
Solved

Fed Up with ID Mobile


  • New
 Contributor
  • 3 replies

Why oh why can't I access my ID account on my computer for the last 2 MONTHS yes the last 2 MONTHS. No matter what I try it won't bloomin work, keep getting 'Oops something went wrong try again' I'm getting a bit sick of TRYING AGAIN. If it is not sorted within the next week I will be leaving ID, so can someone tell me how to leave. AS THIS IS NATIONAL HAVE A LAUGH WEEK HERE'S ONE FOR YOU - try to access a ID Mobile account  that's a laugh. 

Best answer by andewhite

Okay @Flozzy, I think the easiest way to leave is get a PAC from iD Mobile, then give the PAC to another service provider. 

You can get your PAC if you text “PAC” to 65075 from your iD SIM. 

This forum article might help.

View original
This topic has been closed for comments

5 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 12165 replies
  • Answer
  • May 7, 2024

Okay @Flozzy, I think the easiest way to leave is get a PAC from iD Mobile, then give the PAC to another service provider. 

You can get your PAC if you text “PAC” to 65075 from your iD SIM. 

This forum article might help.


  • Author
  • New
 Contributor
  • 3 replies
  • May 8, 2024

andewhite thanks for your reply, I was actually asking HOW DO I ACCESS MY ID ACCOUNT?


andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 12165 replies
  • May 8, 2024

Perhaps not possible until iD resolves issues with their new iD app and iD account online services, @Flozzy.


Suzanne Fishlock
New
 Contributor

Go to Resolver and complain.


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8175 replies
  • May 13, 2024

Hi @Flozzy,

Welcome to the Community!

So to hear about the issues you are having, the team are working daily to make improvements to the app.

Are you still having issues? Have you tried to log into your account via the iD Mobile website?

 

Kash