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final demand

  • September 27, 2024
  • 1 reply
  • 25 views
S
Community Member

just had a final demand notice for my daughters account ,she now lives in Canada and cancelled the account 2 years ago tried the automated service and it says balance NIL have tried live chat but they wont talk to me as the account is in her name .they have threatened legal action over £12 all i want is to pay it if it is owed and put it to rest but can’t pay on automated line as it says don’t owe anything

    1 reply

    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • 8193 replies
    • October 1, 2024

    Hi @Steve Gayden,

    Welcome to the Community!

    In order to check this out the account holder will need to contact us.

    If the account holder can’t contact Live Chat she can get in touch via Social Media.

     

    Kash

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