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first bill new customer

  • January 16, 2025
  • 1 reply
  • 42 views

I am new to ID and my first bill was due out today which they have taken as you would expect, yet I payed it the day before hand (day early) and they have still taken the payment, what will happen with my SIM as they have taken money from bank account with nothing in ? So when it bounces back will I but cut off even though payed it the day before hand and it's left my account as payed

Best answer by Tyler C

Hey there ​@GrahamG43, thank you for reaching out.

 

I’d recommend contacting our live-chat to look into your bill further:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler

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Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • 4929 replies
  • Answer
  • January 16, 2025

Hey there ​@GrahamG43, thank you for reaching out.

 

I’d recommend contacting our live-chat to look into your bill further:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler