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Fogotten pin number

  • April 16, 2025
  • 1 reply
  • 49 views
H
Community Member

Had a new Samsung phone to replace a faulty one. Tried to set up new phone using Smart Switch but failed. Asked a friend to do it but was asked for pin number which I had forgotten. Help please!

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    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • April 17, 2025

    Hi ​@hurstbank 

     

    Are you referring to the device PIN?

     

    Unfortunately we wouldn’t know your device’s lock PIN number, sorry.

     

    Tom

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