Skip to main content
Question

Following an end of contract upgrade with ID Mobile, I have ordered wrong colour I-Phone, and need to swap.

  • July 23, 2025
  • 1 reply
  • 89 views
R
New Contributor

I've just upgraded my phone, but accidently ordered the wrong colour, how can i arrange for this to be swapped (box unopened).

    1 reply

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • July 23, 2025

    Hey there ​@Richdox, sorry to hear that. I’d recommend calling our sales team on 02071391397 between 9am-6pm, Monday-Friday, ASAP.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement