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forgot my password

  • December 27, 2023
  • 6 replies
  • 120 views
Abramo Ercoli
Community Member

I have an id account but i forgot the password.

I tried to reset the password but when I try to write my phone number tells me it’s wrong!

 

    This topic has been closed for comments

    6 replies

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8225 replies
    • December 30, 2023

    Hi @Abramo Ercoli 

     

    Does it specifically say that your phone number is incorrect on the reset password screen?

     

    Are you sure you've registered to the iD Mobile app for this account before?

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    H
    New
 Contributor

    Forgot my number 

    H
    New
 Contributor

    <removed> is this mobile number  I am not sure 

    H
    New
 Contributor

    Yes it’s been while back 

    H
    New
 Contributor

    Most helpful thank you 

    Tom
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom
    • iD Mobile Employee
    • 8225 replies
    • April 9, 2024

    Hi @Harbhajansingh Atwal 

     

    Do you require any assistance?

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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