Hi I'm recently in the process of trying to reclaim my number back due to someone accessing my id mobile account and trying to port it out. I've already made a complaint and been referred to the fraud team. The problem is I have no way of contacting them as phone is disconected, due to issue. So only way is via email as live chat doesn't want to work for me.
So I just need confirmation that the below email is genuine.
Before I send details thanks
+24Hi
Welcome to the Community!
The email is genuine, however you can contact our Complaints Team directly and they can contact you via a different method.
Kash
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