Question

galaxy 6 classic smartwatch 4G

Paul Land
Rank
Userlevel 1

I've just bought a galaxy 6 smartwatch 4G LTE, and recently switched to ID Mobile around 4 weeks ago, but it seems the 2 aren't compatible. 

I can see some threads from a year ago asking about when ID will support eSIMS. Is there any update on when this will be available? Very disappointed with my move to ID if this isn't ready yet. 

5 replies

Kash
Rank
Userlevel 7
Badge +7

Hi @Paul Land,

Welcome to the Community!

We do now offer eSIM’s but we don’t support smart watches etc just yet.

Hopefully it’s something that we can offer in the future.

 

Kash

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Paul Land
Rank
Userlevel 1

Hi kash

Is there a time frame on the road map for supporting smart watches?

Kash
Rank
Userlevel 7
Badge +7

Hi @Paul Land,

We don’t have an estimate at the moment.

However as eSIM is now launched we can look into expanding to other devices.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Paul Land
Rank
Userlevel 1

Ok thanks the update, although given the popularity increase of smartwatches, you would think that ID would be all over it. Surely you must be cutting out a large target market by not being competitive in this area. 

Kash
Rank
Userlevel 7
Badge +7

@Paul Land,

I can completely understand.

As we have just launched eSIM we will try and make sure that everything is running smoothly with handsets first before expanding to more devices.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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