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Galaxy Buds

  • May 28, 2025
  • 1 reply
  • 137 views
D
Community Member

Hi,

 

I've purchased a new Samsung Galaxy S25 which is supposed to come with free Galaxy Buds. I have not received the earbuds yet and wanted to know if I can change it for a Galaxy watch 7 instead.

Can you advise if this is possible. 

Thank you. 

Best answer by Tyler C

Hey there ​@Dee Fran, thank you for reaching out. The Galaxy buds promotions T&C’s can be found here:

 

“Step 1:
Purchase a Samsung Galaxy S25, Samsung Galaxy S25 Plus or Samsung Galaxy S25 Ultra, and claim a Samsung Galaxy Buds3 Pro in Silver. Promotion runs between 16/04/2025 - 20/05/2025

Step 2:
Claims must be submitted by 20/06/2025 23:59 at https://www.samsungoffers.claims/sam/buds3prooffer

 

All participants must claim within 30 days of purchase. Offer is non-transferable and there is no cash alternative. Maximum 1 Claim per Promotion Product purchase.

If the purchase is returned, ‘Samsung Galaxy Buds3 Pro’ must also be returned.”

 

This information above can be found via our link here: https://www.idmobile.co.uk/claim-your-offer

 

The buds aren’t automatically posted, they need to be claimed using the Samsung link above. We cannot swap the promotional item I’m afraid.

 

Thanks,

Tyler

    1 reply

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • Answer
    • May 28, 2025

    Hey there ​@Dee Fran, thank you for reaching out. The Galaxy buds promotions T&C’s can be found here:

     

    “Step 1:
    Purchase a Samsung Galaxy S25, Samsung Galaxy S25 Plus or Samsung Galaxy S25 Ultra, and claim a Samsung Galaxy Buds3 Pro in Silver. Promotion runs between 16/04/2025 - 20/05/2025

    Step 2:
    Claims must be submitted by 20/06/2025 23:59 at https://www.samsungoffers.claims/sam/buds3prooffer

     

    All participants must claim within 30 days of purchase. Offer is non-transferable and there is no cash alternative. Maximum 1 Claim per Promotion Product purchase.

    If the purchase is returned, ‘Samsung Galaxy Buds3 Pro’ must also be returned.”

     

    This information above can be found via our link here: https://www.idmobile.co.uk/claim-your-offer

     

    The buds aren’t automatically posted, they need to be claimed using the Samsung link above. We cannot swap the promotional item I’m afraid.

     

    Thanks,

    Tyler

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