Hi,
I've purchased a new Samsung Galaxy S25 which is supposed to come with free Galaxy Buds. I have not received the earbuds yet and wanted to know if I can change it for a Galaxy watch 7 instead.
Can you advise if this is possible.
Thank you.
+24Hey there
“Step 1:
Purchase a Samsung Galaxy S25, Samsung Galaxy S25 Plus or Samsung Galaxy S25 Ultra, and claim a Samsung Galaxy Buds3 Pro in Silver. Promotion runs between 16/04/2025 - 20/05/2025
Step 2:
Claims must be submitted by 20/06/2025 23:59 at https://www.samsungoffers.claims/sam/buds3prooffer
All participants must claim within 30 days of purchase. Offer is non-transferable and there is no cash alternative. Maximum 1 Claim per Promotion Product purchase.
If the purchase is returned, ‘Samsung Galaxy Buds3 Pro’ must also be returned.”
This information above can be found via our link here: https://www.idmobile.co.uk/claim-your-offer
The buds aren’t automatically posted, they need to be claimed using the Samsung link above. We cannot swap the promotional item I’m afraid.
Thanks,
Tyler
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