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Community Member
July 4, 2026

getting a new phone with my contract

  • July 4, 2026
  • 1 reply
  • 16 views

Hi I have a contract with you and I want to add a phone with my contract since I had an accident with my old phone and I need a new one can I do that?

1 reply

iD Mobile Employee
July 4, 2026

Hi ​@Kaddour 

 

Thank you for getting in touch with us. 

 

We're sorry to hear about your phone.

If you're looking to add a new phone, this would usually require taking out a new device plan or upgrading if you're eligible. To discuss the options available to you, please contact our Sales Team on 0800 049 0250, and they'll be happy to help you choose the best option for your needs.

 

Thank you,

 

Zandile m

The iD Mobile Team 

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