Yesterday I contacted the community regarding the porting issue I had on my 3 handsets from Vodafone to iD Mobile and Natalie replied saying the process could take upto 10 pm last night - it is now 24hours since the activation date and I am still unable to send SMS to the other handsets without getting an error message although those messages seem to go through.I have tried turning off both imessage and facetime and shutting down the handsets and restarting and switching both on again - I keep getting an error message on the “old” phone number which is on the handset now saying the “an error occurred during activation try again” I have tried it and still no joy. Can you please help me in trying to overcome this issue and finally get the handsets up and running 100%?

Your Vodafone SIM cardshould have been deactivated, after the number you wanted to keep was transferred to iD Mobile, @JoaqAlex.If you used your ‘new’ iD SIM card in your iPhone before your number was ported to iD, the Apple iMessage servers sometimes fail to detectthe Apple devices has been linked to a different mobile number.These community articles might help.

OK noted - I’ll wait until 10 pm tonight and try again

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