When I upgraded my phone I got a curry’s gift card as a gift. It arrived yesterday but when I’ve checked the balance it says something has gone wrong. So I tried phoning and the automated service said it was “inactive”. Anyone got any ideas?
gift card (gift)
+22You need to use the iD online Live Chat service, to speak to a customer adviser
The advisers work until 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.
Thank you, I gave them a message and I’ve been told to go into store to inform them about it being inactive. Thank you for your response
+22Let us know how you get on as a few people on here with the same issue.
Hello
Thank you for getting in touch.
We are very sorry to hear this has happened.
Please do let us know how you get on and if you require any further assistance.
Nat
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