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Gift Card Inactive

  • April 7, 2025
  • 3 replies
  • 21 views
C
New Contributor

Hi there, I have a £50 gift card and when I try to use it, it says gift card is inactive

Thanks Martin 

    3 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • April 8, 2025

    Hey there ​@charlied1987, we’re sorry to hear that

     

    When did you receive the voucher please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    C
    New Contributor
    • charlied1987
    • Author
    • New Contributor
    • April 8, 2025

    Hi there it was delivered on the 3rd of April

    Thanks Martin 

    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • April 8, 2025

    Hi ​@charlied1987,

    We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

    We’ll see you there.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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